All iTrack clients receive:

Professional customer service and support

iSYS understands that great customer service is the key to maintaining long-term business partnerships. That’s why we ensure that all customer issues are handled as soon as possible by our consultants.

System training

Every business utilizes iTrack to satisfy their business needs. Our team of trainers will discover your specific areas of interest and customize a training solution that will help you get the most of iTrack system.

Each training session is interactive and provides, in addition to user interface training, instructions on the features that bring value to your business.

Mapping and software upgrades

Your comments, suggestions and needs are very important to us. That’s why we incorporate client feedback when developing and upgrading our services and software. This helps us meet your requests and maintain our competitive advantage.

iTrack platform is designed to include new modules, functions and updated maps and your system will be automatically upgraded whenever a newer better version is available, at no additional cost.

Service Guarantee

iSYS guarantees to provide all service, data storage, training, upgrades in software (upon availability) at no additional costs for the term of your agreement. All diagnostics and upgrades will be done remotely. In case a monitoring device is defective, at no fault of the customer, iSYS will replace the unit at no charge.